Generative AI is rapidly moving from pilot projects to real-world clinical settings, reshaping how healthcare services are delivered, documented, and experienced. Rather than replacing clinicians, how generative AI is transforming the modern contact center shows how AI can act as a powerful co-pilot that helps care teams work faster, with greater accuracy, and with more time for what matters most: patients.From drafting clinical notes and explaining treatment plans in plain language, to supp [...]

Boston, known for its rich history, vibrant culture, and bustling city life, is now embracing a new trend that combines the serenity of yoga with the undeniable charm of puppies. Puppy yoga events are gaining momentum in Boston, offering residents a unique way to relax, exercise, and connect with furry friends. This delightful combination not only promotes physical health but also brings joy and a sense of community among participants.What is Puppy Yoga and Why is it So Popular?Puppy yoga [...]